IT Support Services

We offer expert IT business support whenever you need it, both in person and over the phone ranging from.

  • Infrastructure and User Support

  • System Health Checks

  • Time Bank IT Support Contract

  • Adhoc IT Support

 
 

Infrastructure and User Support

Next Step IT can help maintain your physical and virtual IT infrastructure, provide end user support, backup, anti-virus and email solutions.

From user support right through to the physical network infrastructure and design, we are here to help.

System Health Checks

Don’t have the the time to investigate a fault or improve your current IT environment? we offer adhoc Health checks as well as regular health checks

Time Bank IT Support

We offer a Time Bank service which are a block of hours that can be used for either onsite, telephone, or remote support.

This support pack provides a flexible and comprehensive way of accessing support where you only pay for the support time used and not the number of issues or users. This gives the customer better value for money than traditional insurance based maintenance agreements.

Adhoc IT Support

Our Adhoc IT support is very useful for clients who require assistance to their current IT department or just need to outsource for one project at a time. We have a strong commercial experience of helping out and “fitting in” where required.